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DHL ->Product Details Introduction

DHL International Express, also known as German DHL Express Service Company, is a global leader in express delivery, intercontinental transportation, and air freight. It is also the world's leading provider of sea and contract logistics, with a wide mailing range that can reach over 200 destinations worldwide, and can be mailed almost universally.



1、 DHL Express Advantage

DHL has advantages such as fast speed, complete track, safety and stability, and has particularly strong customs clearance capabilities in North America and Western European countries, making customs clearance fast.

1. Advantages of DHL international express delivery in terms of items: Express documents and small samples are more favorable than other international express companies.

2. Advantages in international express DHL customs clearance: In Western European countries, DHL has strong international express clearance capabilities and fast speed.

3. Advantages in terms of DHL delivery time for international express delivery: Except for small and remote countries in South America and Africa, it can be delivered to designated customers within 2 to 3 working days

4. Advantages in tracking and querying international express DHL shipments: DHL has a fast network response speed and can intercept and change incorrect addresses as long as customers have not signed for them. Convenient query of each delivery's arrival time point.

5. Compared to other international courier companies, DHL does not have remote delivery fees.

2、 Billing standards

1. DHL transportation costs depend on the origin, destination, service, package weight, and other matters

The DHL fee standard is charged based on the general freight calculation formula. General freight calculation formula: First weight freight+(total weight kg × 2-1 first weight) × Renewal Freight.

Among them, the billing weight is based on the comparison between the volume weight and the actual weight, whichever is the larger, as the billing standard. All quotations are based on 0.5kg as a billing unit (that is, why the "total weight KG" is used in the general shipping calculation formula) × 2 ") Formula for calculating volume weight: Regular item: Length (cm) × Width (cm) × Height (cm) ÷ 5000=Volume weight (KG) Irregular item: Maximum length (cm) × Maximum width (cm) × Maximum (cm) ÷ 5000=Volume weight (KG)

3、 Cargo tracking

DHL official website:

4、 Insurance

You can purchase insurance for each shipment. If you need to purchase insurance, please be sure to notify our customer service before making the payment. The premium is charged at 2% of the value of the goods, with a minimum charge of £ 15 and a maximum of £ 800 (the value of the goods must be declared truthfully, otherwise claims cannot be made smoothly)

5、 Compensation standards

1. Compensation standards

Property loss: If the goods are lost, the shipping fee for this ticket is fully waived, and a maximum compensation of $100 can be made based on the declared value.

Lost documents: The compensation amount for lost documents is small, and this shipment is free of shipping. According to the declared value, the maximum compensation can be $20.

Compensation for damage: If the goods are damaged, compensation will be made based on the degree of damage. For example, there are three items in a ticket, and one of them is damaged. The compensation plan is to compensate one-third of the declared value, waive one-third of the shipping cost, and reach a maximum of $100.

2. Compensation period

The claim form needs to be submitted in writing within 30 days after the package is accepted by DHL International Express and a claim should be filed with DHL.

3. Preventive measures

1) Free shipping means that the shipping fee will be refunded to the carrier.

2) If the goods are prohibited or prohibited items, DHL International Express Company will not compensate for the losses.